We want you to be completely satisfied with your purchase. If for any reason you are not completely pleased, simply contact The BunkHouse within 15 days of receipt. Items must be received within 30 days of purchase in their original packaging with tags attached for a full refund or exchange. All shipping costs are the responsibility of the buyer and will not be part of any refund due. Refunds will be issued in the same method as the order was paid, within 10 days of receipt of return. All return shipments must include a tracking number and be insured for the value of the item(s).
If you decide to return an item(s) past the 15 day period, and have not notified our office of your intent to return the item(s), or you have exceeded the 30 day return time frame, a gift certificate will be issued for the amount of the item(s) only. This gift certificate will be good for 6 months from the date noted on the Gift Certificate and is transferable to someone as a gift. NO CASH/CREDIT REFUND will be given for the unused portion of the gift certificate. Any amount that exceeds the Gift Certificate will be the sole responsibility of the user and a form of payment for the difference should accompany any order where the Gift Certificate is being redeemed for payment.
All returns should be shipped to:
The BunkHouse
P.O. Box 805
Thompson Falls, MT 59873
Please be sure to get a tracking number and Insurance for your package, as we are not responsible for shipments lost in transit.
